Frequently Asked Questions
Q: Can I take the device on holiday?
A: Aerosure can be taken on holiday - be sure to pack a travel adaptor if you are holidaying outside of the UK. When fully charged, Aerosure can be used for up to a week before needing to be recharged.
Q: How long does it take to feel an improvement?
A: Effects vary between individuals so we cannot guarantee how long it will take to see an improvement. Continue to use the device as per the instructions. Always ensure the lips form a tight seal around the Mouthpiece when breathing through the device and always breathe through the mouth when using Aerosure.
Q: Why has the mouthpiece come off when I'm using the device?
A: The Mouthpiece may become loose during usage due to a build-up of saliva. If you feel the Mouthpiece is at all loose, remove the device from your mouth and dry it with a paper towel. You can the continue to use your Aerosure device in line with the instructions in the User's Manual.
Q: When using Aerosure do I breathe out of my nose or mouth?
A: You need to breathe in and out through your mouth to receive the benefits of using the device.
Q: Do I have to breathe deeply when using Aerosure?
A: Aerosure is electrically driven, although some additional effort is required.
Q: I have had a heart attack in the past - can I use Aerosure?
A: Aerosure Medic is contraindicated in severe right-sided heart failure with hypotension (low blood pressure). If you have had a heart attack and are unsure or have any concerns please consult your healthcare professional.
Q: I have had previous gastric surgery - can I use Aerosure?
A: Yes, as long as the surgery was not recent and is completely healed, if any pain is experienced you should stop using the device immediately. If you are unsure or have any concerns please consult your healthcare professional.
Q: I am on medication for asthma/COPD/antibiotics/blood pressure etc will Aerosure interact with my medication?
A: Aerosure is a drug-free device and so will not interact with your medication. Aerosure is contraindicated in some conditions and it should not be used if you have any of those. If you are unsure or have any concerns please consult your healthcare professional.
Q: I have a collapsed lung/had a pneumothorax/fibrosis of the lung can I use Aerosure?
A: You should NOT use Aerosure if you have or have previously had a collapsed lung (also known as pneumothorax). If you are at risk of pneumothorax, uncertain or have any concerns please consult your healthcare professional.
Q: I have high/low blood pressure (hypertension or hypotension) can I use Aerosure?
A: If you have high or low blood pressure which is under control you can use Aerosure. If you have hypotension and feel dizzy when using Aerosure you should stop using the device. Aerosure is contraindicated in right-sided heart failure with hypotension. If you are unsure or if you have any concerns about using Aerosure you should consult your healthcare professional.